REGULATIONS ON TEST RESCHEDULING AND TEST CANCELLATION FOR

ENGLISH TESTS AT IIG VIETNAM

To ensure you have the most comprehensive and accurate information regarding test rescheduling and test cancellation at IIG Vietnam, we are pleased to provide the specific regulations as follows:

1. Regulations on test rescheduling

• Maximum number of reschedules: 1.
• Rescheduling deadline: At least 5 working days before the test date (for candidates registering directly with IIG Vietnam).
• Rescheduling fee: 50% of the test fee will apply.
• Candidates may reschedule within the allowed timeframe to any available test date that is not yet full.

2. Regulations on test cancellation

• Cancellation deadline: At least 5 working days before the test date (for candidates registering directly with IIG Vietnam).
• Cancellation fee:

• • 50% of the test fee will be refunded for cancellations made on time. 
  • No refund will be granted for late cancellations or no-shows.

3. Notes:

Candidates must submit rescheduling or cancellation requests through IIG Vietnam’s online registration system by following the instructions in the corresponding test registration guidelines

This regulation is effective for candidates who register for the test via the online registration system starting from April 21st, 2025. For candidates who have completed the registration process directly at IIG Vietnam's offices, please follow the instructions provided at the time of registration and noted on the registration form.

With kind regards,

IIG Vietnam